Initial situation

The buyer of a finished apartment needed a complete list of issues before signing the developer's handover and acceptance certificate.

What needed to be documented

  • the nature and location of defects or damage;
  • which documents and source materials support the client's position;
  • how the results can be used in a formal claim, negotiations or court;
  • what further scope of work or remedial measures can be discussed.

Practical outcome

The case study shows how defects in a new building are documented by room and how a convenient list of issues is prepared for the developer.

This case study format shows a practical model of a construction expert's work rather than an abstract service: inspection, organisation of defects, preparation of written material and assistance in developing a position in the dispute.