Initial situation
After repairs to a roof assembly and the internal roof drainage system, signs of dampness and leaks continued inside near the roof outlet and junctions.
What needed to be documented
- the nature and location of defects or damage;
- which documents and source materials support the client's position;
- how the results can be used in a formal claim, negotiations or court;
- what further scope of work or remedial measures can be discussed.
Practical outcome
The case study described problematic areas of the assembly, the consequences for finishes and the basis for a formal claim against the contractor.
This case study format shows a practical model of a construction expert's work rather than an abstract service: inspection, organisation of defects, preparation of written material and assistance in developing a position in the dispute.